Terms of Service
Effective: May 26, 2026 · Last updated: May 26, 2026
These Terms of Service ("Terms") are a binding agreement between you ("Client," "you") and CT Web Solutions, a sole proprietorship operated by Conner Tarr from Yankton, South Dakota ("CT Web Solutions," "we," "us," "our"). By using ctwebsolutions.com or purchasing any service from us, you agree to these Terms. If you do not agree, do not use the site or purchase services.
1. Services
We provide website design, web development, AI voice agent setup, social media automation, hosting, and related services as described on the site or in a written quote, statement of work (SOW), or invoice. The specific deliverables, scope, and price for each engagement are set by the package you purchase or the SOW we both agree to.
2. Payment
- Setup fees are due in full at checkout via Stripe.
- Hosting and recurring services are billed monthly or annually and auto-renew until cancelled.
- Late payments on recurring services may result in suspension after 10 days past due and removal of hosted assets after 30 days.
- All prices are in U.S. dollars and exclusive of any applicable taxes.
- You authorize us (and our payment processor) to charge the payment method on file for all amounts owed.
3. Refunds & chargebacks
Our refund terms are described in our Refund Policy, which is incorporated into these Terms by reference. You agree to contact us first before initiating a chargeback. Filing a chargeback in bad faith (e.g., after work was delivered and accepted) may result in suspension of services and referral of the disputed amount to collections.
4. Delivery timeline
Standard turnaround is 24 hours from the time we receive complete content and branding details. Complex builds (multi-location, custom integrations, e-commerce) take longer; we will tell you the estimated timeline up front. Deadlines depend on your timely responses to our questions and revision requests — if you go silent, delivery pauses.
5. Revisions and acceptance
Each package includes reasonable revisions during the build phase. After delivery, you have 7 days to request revisions covered by the original scope; revisions after that window or outside the original scope are billed at our then-current hourly rate. If you do not respond within 14 days of the final preview, the work is deemed accepted.
6. Client responsibilities
You agree to:
- Provide accurate information, content, logos, photos, and account access we need to do the work.
- Confirm you own (or have the right to use) all content you give us.
- Respond to our questions and revision requests within a reasonable time.
- Keep your account credentials secure.
- Use the website and services in compliance with all applicable laws.
7. Intellectual property
Your content: You own the text, images, logos, branding, and other materials you provide to us. You grant us a non-exclusive license to use them for the duration of the engagement to build and operate your site.
Our code & templates: We own the underlying code, component libraries, design systems, frameworks, and processes we develop. Upon full payment, you receive a perpetual, non-exclusive license to use the delivered website for your business. We may reuse generic, non-confidential code patterns on other projects.
Portfolio use: Unless you opt out in writing, we may showcase the finished work in our portfolio and case studies (screenshots, links, brief project description — no confidential business data).
8. Acceptable use
You will not use our services to:
- Violate any law or regulation.
- Infringe anyone's intellectual property, privacy, or other rights.
- Distribute malware, spam, phishing content, or anything deceptive.
- Host adult content, illegal goods, hate speech, or harassment.
- Attempt to disrupt, exploit, or reverse-engineer our infrastructure.
We may refuse, suspend, or terminate service for any conduct we believe violates this section, with or without notice.
9. Third-party services
Your site or service may rely on third-party providers (Vercel, Supabase, Stripe, Google, Cloudflare, etc.). Their terms and uptime apply independently; we are not responsible for outages, pricing changes, or policy changes by those providers.
10. Disclaimers
The website and services are provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. We do not warrant that the site or services will be error-free, secure, or uninterrupted, or that any results (rankings, conversions, traffic) will be achieved.
11. Limitation of liability
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or related to these Terms or our services is limited to the greater of $100 or the amount you actually paid us in the 30 days preceding the event giving rise to the claim. In no event will we be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including lost profits, lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless CT Web Solutions, Conner Tarr, and our contractors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) content or materials you provide; (b) your use of the services; (c) your breach of these Terms; or (d) your violation of any law or third-party right.
13. Termination
Either party may terminate an ongoing service (such as hosting or retainers) on 30 days' written notice. We may terminate or suspend service immediately if you: (i) breach these Terms; (ii) fail to pay an invoice that is more than 30 days overdue; or (iii) use the service in a way that creates legal or security risk. On termination, you remain responsible for any fees accrued through the termination date.
14. Confidentiality
Each party will keep confidential the non-public information shared in the course of an engagement (business plans, credentials, financials, unreleased work). Confidentiality does not apply to information that is public, already known, independently developed, or required to be disclosed by law.
15. Force majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, war, civil unrest, pandemic, internet or hosting outages, government action, labor disruption, or third-party platform failures.
16. Governing law & venue
These Terms are governed by the laws of the State of South Dakota, U.S.A., without regard to its conflict-of-laws principles. Subject to Section 17, the state and federal courts located in Yankton County, South Dakota have exclusive jurisdiction over any dispute not subject to arbitration, and the parties consent to personal jurisdiction and venue in those courts.
17. Dispute resolution & arbitration
Before filing any formal claim, the parties will try in good faith to resolve the dispute by email/phone for at least 30 days. If unresolved, any controversy or claim arising out of or relating to these Terms or our services shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, in Yankton, South Dakota (or by video conference at the parties' option). Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. Disputes will be resolved individually, not as part of a class, consolidated, or representative action. Either party may still bring an individual action in small-claims court for qualifying disputes.
18. Notices
Notices to us must be sent to conner@ctwebsolutions.com with confirmation of receipt. Notices to you will be sent to the email address on file. Notice is effective when delivered.
19. Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets of the business.
20. Severability & entire agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. These Terms, together with our Privacy Policy, Refund Policy, and any applicable SOW or invoice, constitute the entire agreement between you and us and supersede all prior agreements on the same subject.
21. Changes
We may update these Terms; the "Last updated" date at the top reflects the latest revision. Material changes will be emailed to active clients. Continued use after the change constitutes acceptance.
22. Contact
CT Web Solutions — Conner Tarr
Yankton, South Dakota 57078, United States
Email: conner@ctwebsolutions.com
Phone: 402-750-3503